Terms & Conditions
Surf Coast Refrigeration
1. General
By using this website or engaging Surf Coast Refrigeration for services, you agree to the following terms and conditions.
Surf Coast Refrigeration provides refrigeration, air conditioning, cool room and maintenance services across Victoria.
2. Quotes & Pricing
All quotes are provided in good faith based on the information available at the time.
Additional charges may apply if:
Further faults are discovered
Additional parts are required
Access to equipment is restricted
Work requested changes from the original scope
Quotes may have validity periods and are subject to supplier pricing changes.
3. Repairs & Service Work
While we aim to repair systems wherever possible, some equipment may be deemed unsafe, uneconomical or beyond practical repair.
Surf Coast Refrigeration is not responsible for:
Existing faults not related to completed work
Manufacturer defects
Failures caused by age, misuse, poor maintenance or power issues
Repair outcomes can vary depending on equipment age and condition.
4. Warranty
Warranty on workmanship applies only to services completed directly by Surf Coast Refrigeration.
Manufacturer warranties on supplied parts and equipment remain subject to manufacturer terms and conditions.
Warranty does not cover:
Misuse or accidental damage
Lack of maintenance
Electrical or power supply issues
Third-party modifications or repairs
Please contact us directly regarding any warranty concerns.
5. Payments
Payment terms may vary depending on the service provided.
Invoices are payable within the agreed timeframe unless otherwise arranged in writing.
Late payments may incur additional fees or suspension of future services.
6. Cancellations
We appreciate as much notice as possible for cancelled or rescheduled appointments.
Surf Coast Refrigeration reserves the right to charge call-out fees where technicians have already been dispatched or parts have been specially ordered.
7. Website Information
Information on this website is provided as general information only.
While we aim to keep content accurate and up to date, Surf Coast Refrigeration makes no guarantees regarding completeness, accuracy or availability of website content.
8. Contact
For any questions regarding these Terms & Conditions, please contact Surf Coast Refrigeration directly.
We’re here to help and provide honest, practical support wherever possible.